Privacy Policy

1. Introduction

We are committed to protecting user privacy. This policy applies to all visitors and users of thehealthkonnector.com.

2. HIPAA and Protected Health Information

Data submitted by consumers on the public website (symptom triage responses, contact forms, account registration) is "Personal Data" covered by this Privacy Policy. Clinical data exchanged during telehealth consultations with licensed practitioners is "Protected Health Information" (PHI) governed by HIPAA and the applicable practitioner's Notice of Privacy Practices. The Health Konnector is not a HIPAA Covered Entity with respect to its public directory and educational content.

3. What Data We Collect

• Visitor Data (collected from all visitors): IP address, device type, browser type, pages visited, referral source, geographic location based on IP.
• User Data (collected from registered users and form submitters): First and last name, email address, phone number, health conditions voluntarily entered in the symptom triage tool, and any other information voluntarily submitted through forms.

4. How We Use Your Data

Data is used to provide and improve the directory services, send transactional and informational emails, personalize the user experience, and comply with legal obligations. We do not sell or share sensitive personal health data with third-party advertisers.

5. Cookies and Tracking

We use cookies, web analytics tools (such as Google Analytics), and tracking pixels for site performance and improvement. You can opt-out of tracking mechanisms through your browser settings or provided opt-out links.

6. Data Retention

Personal data is retained only as long as necessary to provide services or as required by law, and is securely deleted upon verified deletion request.

7. Your Rights

Users have the right to access, correct, or request deletion of their personal data. To submit a request, please email: privacy@thehealthkonnector.com

8. Children's Privacy

The website is not directed at children under 13 and we do not knowingly collect data from minors.

9. Changes to This Policy

We reserve the right to update this policy at any time with notice posted on the website.

10. Contact

For privacy-related inquiries, please contact: privacy@thehealthkonnector.com